What is the insurance adjuster’s role in personal injury matters?

What is the insurance adjuster’s role in personal injury matters?

The insurance adjuster works for the insurance company that covers the loss for the person who caused you injury. The adjuster will take steps to establish (a) if there is an injury; (b) what your responsibility was, if any, in the incident that caused you injury; (c) what the responsibility of their insured was for the injury; (d) assess liability; (e) assess damages and (f) may attempt to resolve (meaning settle) the case. The adjuster may wish to ask you a series of questions to obtain information they need to investigate and review the case. The questioning is usually completed in the presence of your lawyer and the process is quite normal. Generally, it is not in your best interest to speak with an adjuster without having reviewed the details of your case with a personal injury lawyer who can explain your rights and interests and provide legal counsel to you on the process. In most cases, if the insurance adjuster is convinced that the injuries you sustained were as a result of their insured’s negligence, they will work with you and your lawyer to work out an amicable resolution of the claim. Call us for a free consultation. Marc Quinn, Plant Quinn Thiele LLP, Ottawa Injury Lawyers. 613-563-1131.